FAQ

Questions we're asked most

Our core work is the care of running ERP systems: application management services (AMS), production support and enhancements, and rollouts, upgrades and migrations — SAP above all. Around that we provide ERP consulting and health checks, analytics and custom dashboards, digital transformation, PMO, new implementations including greenfield and brownfield projects, SAP training and internships, Oracle and multi-ERP solutions, and AI integration.
Our deepest expertise is SAP: S/4HANA, ECC and Business One, with functional depth in FICO, Group Reporting, Central Finance, Treasury, RAR, MM, SD, PP, QM and PM, analytics on SAP Analytics Cloud (SAC), and technical capability in ABAP and BASIS. We also implement and support Oracle Fusion Cloud ERP, Oracle NetSuite and other leading platforms such as Microsoft Dynamics 365 where they are the better fit, and build custom dashboards and AI integrations across all of them.
We are headquartered in India with active engagements across Japan, the UAE and Singapore, and we are expanding globally — our remote-first delivery model serves clients worldwide. Our Japan client base is served in Japanese, and this website is available in a Japanese-language version.
Yes. We deliver both greenfield S/4HANA implementations and brownfield system conversions from ECC, including assessment, roadmap, data migration, custom-code remediation and post-go-live support. The right path depends on your landscape — we assess before we recommend.
Yes. Our application management services (AMS) and production support offerings provide ongoing incident resolution, monitoring, small enhancements and periodic health checks under defined service levels — for systems we implemented and for systems we didn't.
Yes — this is our Growing Together programme. We run practitioner-led SAP training, structured internships with real project exposure, mentoring, and certification guidance for graduates and working professionals.
Yes. Alongside direct client engagements, consulting firms and system integrators regularly subcontract SAP workstreams or complete deliveries to us, and we place consultants on contract into client and partner programmes. White-label arrangements and confidentiality are respected as a matter of course.
With a conversation. We start by understanding your processes, landscape and goals — typically a short discovery discussion followed by a written proposal with honest scope, team and timeline. We commit only to work we are confident we can deliver.
Use the contact form on this site, email us at support@sserpsolutions.net, or reach us instantly through the WhatsApp chat button. We respond to every serious enquiry.